Brian Chum is passionate about finding ways to improve how work is done in his organization. Remita Health went looking for a company intranet that would offer powerful business and collaboration tools and selected Source by IC Thrive. In less than 3 months they are gearing up to launch their site. Here is their story.
With over 450 employees, Brian and his team needed to set up a system to connect all 18 business units in the company. Each unit received a company home page with links to external sites they use frequently. This provides all resources in a controlled environment without having to use bookmarks. Each business unit’s home page is customized to serve the needs of the department and will have the same logo, color and design as their corresponding websites. With this format, employees know what resources are available in each satellite location.
The IT team created a tools form where users can post their ideas for the intranet. IT responds to all requests and gets working on the most practical suggestions right away. An employee used this form to suggest that they implement surveys on the intranet. As a healthcare company, Remita’s employees have mandatory questions that they need to answer annually. With the added functionality planned for Form Builder this summer, Brian and his team plan on taking advantage of tallied results and reporting on survey data.
Rotating widgets help make lunch decisions easier. Employees submit their favorite lunch spots and the widget automatically randomizes content, that’s how they decide where to eat each day. To cater to their satellite locations, the restaurant lists will change depending on the business unit location.
Brian spoke to the power of employee engagement and how they are launching their site with applications to promote and foster recognition.
“We used the ideas forum template to create a new recognition board, identifying employees who go that extra mile. These entries will then get reviewed by management and Human Resources”. They are in the process of designing an incentive system to compliment the recognition board.
Employees have control over people tags within the Social Employee Directory. They can share skills such as software ability and experience level so people can search and reach out to them. If someone needs help with editing a photo they can filter by the tag “Photoshop” to find an expert in that software or system.
Prior to adding users to the intranet, the Remita Health team is making sure all pages are efficient tools for allowing comfortable communication between departments. Brian lent us some great words of advice on getting started with an intranet:
“Ask not what you can do for your intranet, but what your intranet can do for you. We are hoping our intranet not only pushes the use of management tools but utilizes the advantage of having a standardized system of communication for all employees.”
The intranet is not a static environment; it is dynamic and should be utilized to maximize its potential.
Brian works on special projects at Remita Health and has a background in working on ways to digitize for paper reduction and increased productivity. Brian’s #1 focus is to build a business intranet that benefits the company.
A special thank you to Brian for taking the time to share their innovative intranet ideas and we wish them the best of luck with their intranet launch.
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