Last week we shared how Elkie Wills from San Diego Humane Society set goals and built a solid intranet roll-out plan. Developing and implementing objectives and timelines for launching an intranet has proven to be a valuable factor in building a successful intranet for SDHS. Today we are going to take an in-depth look inside SDHS’s intranet called Fetch.
San Diego Humane Society’s intranet is playful and stays true to their organizations focus of finding homes for the animals in their care. Their brand and design is aligned with their furry friends.
Elkie works closely with Human Resources in conjunction with the intranet. Career opportunities, benefits, workers compensation, and holiday pay-day calendars are all accessible from the intranet home page and menu.
Employee Fun gives users an assortment of photo albums where they can thumbs-up and like content. SDHS takes hundreds of photos on a weekly basis so Elkie thought it was important to feature pictures in categorized folders that won’t make it to their public facing website. At first she worried that people would spend too much time commenting but this area has proven to be popular and a draw for staff to check out the new intranet.
Happy Tails shares adoption success stories from SDHS locations. Employees can check in on animals to see how they are adapting to their new homes and families. This information is very meaningful to employees and so Elkie created a widget to pull new adoption stories onto the intranet home page.
SDHDS has an employee recognition plan to ensure that hard workers get noticed. During adoption campaigns, Elkie holds employee contests to encourage creativity. Most recently they held a Valentine’s Day contest where employees created a card for one of their favorite animals. Their next contest takes place during Meow Madness and employees will be asked to write a fairytale ending for their favorite animal. A “High Five” form allows coworkers to nominate and compliment peers.
This area houses press releases, television interviews and public news articles featuring the San Diego Humane Society and SPCA
Elkie created several widgets for the intranet home page:
Features organization-wide discounts for employees like cafeteria specials, employee HR benefits and external partnerships
An employee showcase to recognize achievements
Shares fun initiatives completed by the team every Monday, like their weekly walk for animals
Keeps employees updated on social media campaigns and involvement
Highlights internal career opportunities as people move around a lot internally
SDSH’s goals and achievements are listed. “We want to reach 5,000 adoptions by the end of the year”, says Elkie
Elkie left our interview with a great tip, “Take the time to get to know your intranet software. Get a fluent understanding of how things work. Talk to support, or use the implementation packages for one-on-one guidance in helping you get started in the right direction and which applications and tools to use for the best end results.