Previously, we wrote a blog post about a moment of inspiration, where we explained what led to the decision to rebrand Intranet Connections to IC Thrive.
We want to assure all of our customers that we are the same company, same owners/CEO, same fun-loving people-pleasers working hard on our intranet software and your technical support.
We are pleased to announce we are releasing version 15.0 this year. Annual maintenance will continue to include unlimited product support. New customers are still welcome to our ‘basic’ onboarding package at no additional cost.
For 20 years, we have empowered people with internal communication, employee engagement, and document management tools they need to thrive. Today, with multiple generations in the workplace using different communication channels for varying purposes, internal communications is more complex than ever.
Internal communications has evolved, and most organizations don’t know where to begin to catch up.
We wish to live in a world where everyone is empowered to thrive, but tools alone can’t do the job. People need expertise to evolve and grow.
That’s why we committed to growing our expertise in internal communications. Over the past few months, we’ve hired internal communications specialists, implemented company-wide training with the International Association of Business Communicators (IABC) and developed an academic partnership with the communications department at Simon Fraser University. We have now launched an entire new services division providing even more comprehensive onboarding packages and advanced internal communications expertise.
Along with the rebrand and the new services provided, we wanted to give a quick reference to what’s stayed the same and what’s new at IC Thrive:
|Previous Name||New Name|
|SQBox Solutions Ltd.||SQBox Solutions Ltd.|
|Intranet Connections (as the company name)||IC Thrive|
|Intranet Connections (as the software/product)||IC Source|
|Intranet Connections’ service team||IC Thrive’s customer experience team|
|Onboarding||IC Drive: Onboarding services|
|–||IC Drive: Communications program|
Similar to how ‘alphabet’ is the parent company to Google, SQBox Solutions Ltd. is the parent company for IC Thrive. It’s the legal name for our business, and the name you’ll see on our contracts and taxes.
Previously, we used the product (Intranet Connections) as our company name. With the introduction of a services offering, we are changing our name to a branded house. Our company name is now IC Thrive, and our intranet software product is now IC Source. If you’d like to learn more about the moment of inspiration that led to the rebrand, please read the blog post.
IC Source is the name of our intranet software. One of the most important aspects of a solid internal communications strategy is a single source of truth. This is the place where documents, standards, policies, and all company-wide communication need to be stored, so your employees can find what they need instantly. That’s why we renamed our intranet software to IC Source – your source of truth.
IC Drive is the name of our services division, it has two branches of deliverables: onboarding and internal communications program.
Onboarding has three levels based on how experienced your team is with launching an intranet: Basic, Essentials & Premium. They all include unlimited product support in your first year, and as long as your maintenance package is active.
The basic onboarding package is a complimentary installation of IC source. Essentials is for those looking for a bit of extra support, and our premium package is a full-service installation package including strategy planning and ongoing implementation support.
The newest addition to our services is our internal communications program. The intention is to drive our customers towards successful implementation of their intranet, and from a larger perspective, their entire internal communications journey.
Our internal communications specialists conduct an in-depth analysis of the current state of your internal communications, and provide best practices, processes, templates, along with ongoing mentorship and support to ensure your internal communications are top notch.
Our new domain is hosted on icthrive.com, we are phasing out www.intranetconnections.com. We are in the midst of building out our site to include our services division, so check back soon to read all about it.
For our customers, please whitelist icthrive.com so we can send you emails!
Our Help Center branding has been updated but the domain has not changed as of yet. This is why you will still find us at support.intranetconnections.com, and we’ll make sure to contact you when it does change over.
IC Thrive is all about empowering people to thrive with both the tools and the expertise to achieve remarkable things. If you have any questions, or would like to hear more about our services, please contact us.