As Financial Planning Week descends upon us, the hustle and bustle of getting your bank, credit union or financial firm prepared for this busy week is daunting. The good news? Your Financial Intranet can help by eliminating the dozens of emails that need to be sent to all employees, providing a central depository for all related documents to be stored and educating/training staff on financial planning week initiatives.
Want more good news? This blog is packed with great ideas on how you leverage your Financial Intranet to accomplish all this and more. Have a browse and let me know if you come up with even more ideas on leveraging your intranet for Financial Planning Week.
Quickly share financial planning tips that your employees can use when speaking with clients. Use a Multi-Variable Feed to have a ‘Financial Tip’ fed to your homepage or branch site, that can update hourly or daily, to provide an insightful or valuable tip that employees can share with your members/clients.
Another means to help your employees impart financial knowledge during Financial Planning Week is by building a Financial Planning Self-Training section for employees on your Financial Intranet. Putting together videos, documents, fact sheets and product offerings centralized around educating clients about the importance of Financial Planning, arms your team with the materials they need to engage in financial planning conversations during each client interaction.
To test their knowledge gained from this material, you can also build an Online Test with automated scoring that provide instant pass or fail results, giving the feedback many independent learners need along the way to improve.
Plan for Financial Planning Week success utilizing the Events Calendar. Prominently display your upcoming Financial Planning events on your intranet home page to promote your events and financial planning initiatives. Leveraging the power of Events Calendars, you can even tie in a registration form for volunteer opportunities at these events.
Keeping all your employees informed and engaged through communicating these events and ideas through your intranet will help them effectively communicate these opportunities to your customers, achieving your ultimate goal.
The Member Services Group on your Financial Intranet could also be heavily leveraged during Financial Planning Week. Updating the Quick Links available to tellers and all customer-facing staff with financial planning resources, both internal or external, will help with further employee education.
Help your front-line/client-facing employees remember the rewards and benefits you offer for participating in your Financial Planning Services with the Member Rewards feature on your Finance Intranet. It provides a quick access to all rewards you offer to clientele for your client-facing staff to share at each point of contact. A great time to remind clients of those mileage perks!
Executing a successful financial planning week is truly all in how well you, well…PLAN and execute your initiatives. Luckily, your intranet can be a great help in both the planning and execution stage as discussed above. If you have other ideas on how to use your Financial Intranet to aid you during Financial Planning Week, I’d love to hear about them – please comment below.
Many banks, credit unions and financial firms are using a general intranet to communicate and collaborate with their employees, board members and external contacts. Unfortunately, it just isn’t engaging or resonating. Find out how a Financial Intranet allows you to deliver the tools, resources and communication forums your financial institution needs to truly connect, collaborate and create more effectively and efficiently.