We are excited to announce that our Intranet Connections’ Founder, Carolyn Douglas, has been asked to be a spotlight speaker at this year’s National Forum on Patient Experience West. Carolyn will be sharing her insights from Gold Coast Hospital, a teaching hospital of Queensland Health, which has been utilizing our software to innovate staff training, improve patient safety and enhance patient care.
The Patient Experience West Conference, hosted at the Hyatt Regency Vancouver on March 11 – 12, 2014, brings an impressive set of healthcare thought leaders in patient experience throughout the healthcare industry to speak on their strategies, ideas and best practices for aligning processes, systems and people around the patient to improve outcomes and experience.
Carolyn will be joining a seasoned panel of speakers that will share their expertise and experience on a range of topics including patient empowerment, framework development, continuous improvement, leadership strategies, service excellence, healthcare transformation, collaborative care, senior care best practices, measurement and health outcomes.
Since 1999, we have welcomed over 1,600 intranet clients to our Intranet Connections family, including 200 clients from the healthcare industry. Recently, through working with our amazing healthcare clients, we have created a Healthcare Intranet that is specifically designed to meet the needs of hospitals, medical centers, hospices and end-of-life care facilities.
In 2013, Gold Coast Hospital received a commendation from the Intranet Innovation Awards for utilizing their Intranet Connections’ Healthcare Intranet to create new training credentialing packages, innovating the way Gold Coast Hospital delivers training to its doctors, nurses, interns and admin staff. During her spotlight presentation, Carolyn will share how these packages were created and the measurable benefits they have provided the hospital.
To learn more about how Gold Coast Hospital has used Intranet Connections to yield significant time-cost savings at: https://icthrive.com/gold-coast-hospital-intranet-case-study/