One of the things we are most proud of at IC Thrive is our team. We have a small but very talented group of people who work very hard to deliver the best intranet portal and internal communications experience to our customers.
Some of our team members are in constant contact with our customers (myself included), but there is also a group backstage coding, planning, and testing. Most of our customers do not know them, but they contribute to the Source intranet portal our customers use every day.
No more hiding! This is the first blog of our new series, “The resource behind Source”, where we will interview our talented team members and bring them into the spotlight.
First up is Leandro Freitas, our development team’s Project Manager.
Raquel: How long have you been working for IC Thrive?
Leandro: I’ve been working with IC Thrive for almost four years. I joined the team as a Quality Assurance (QA) Specialist back in 2016, but I have been a Project Manager since the end of 2019.
Raquel: What attracted you to IC Thrive when you first joined, and what made you stay for so long?
Leandro: From my first email exchanges during my interview process, I noticed something different about IC Thrive. Instead of being treated like just another employee, I felt like my opinions really meant something, even to our CEO, Rob. I really had the impression that this company was different and that they genuinely cared about their employees. That was the main reason I joined, and it’s been what has kept me here ever since.
Raquel: What is your role at IC Thrive, and what does it entail?
Leandro: I’m the development team’s Project Manager, which means I manage not only our Source intranet portal but also our internal communications platform, Reach. I work with the team to plan and ensure we can achieve our company goals, as well as to hit key milestones to keep our customers and stakeholders happy.
Raquel: Tell us a little bit about your story. How did you get to where you are right now?
Leandro: I started my career back in Brazil as a QA specialist. Around that time, I took some training and became more aware of Agile Project Management methodologies, and before long, I started working as a project manager. When I first joined IC Thrive, I worked in QA because that was where I had the most experience, but after some time, there was an opportunity for me to step in to help with the adoption of our Agile methodology. I’m grateful that IC Thrive believed in me and allowed me to grow and develop my skills in that direction.
Raquel: What do you like the most about the Source intranet portal?
Leandro: The feature that I like the most on Source is the storyboard. The storyboard is really cool because you can add multimedia content like links to videos or articles, and it shows up right on your intranet home page. You can also have different storyboards for each intranet site.
Raquel: What part of the Source intranet portal are you most proud of?
Leandro: I always say that the people who should be recognized for their software product contributions are the product managers, the developers, and the UX designers. They put in so much hard work to design a beautiful end product. I’ve always seen myself more in a supportive role—ensuring they can shine and removing any roadblocks from their path. But as I mentioned above, I’m very proud of my contributions to the Storyboard project. It really changed the way our software looked and gave it a much more modern feel.
Raquel: Let’s play a little game! I have a few intranet portal jargon words, and I’d like you to tell me the first thing that comes to your mind when you think of each one.
Raquel: Thank you so much, Leandro! I can’t wait to see where you and Source go next!
Leandro: Thank you! I’m looking forward to it too.