Working for a Financial or Healthcare Organization and looking to get the most out of your intranet? Take inspiration from the most commonly used intranet features by organizations just like yours.
As the Product Manager here at Intranet Connections, I talk with customers about what works best for them on the intranet and what doesn’t. I’ve had the opportunity to see how our intranet software has been implemented in a variety of different organizations. While each organization has its own unique communication challenges, I’ve noticed that intranets in the same industries tend to implement the same features. From my experience, here are the most heavily utilized features for the finance and healthcare industries.
Financial institutions, including banks, credit unions and financial services, tend to most heavily use intranet software for efficiency and control. They focus primarily on ensuring employees can follow established procedures quickly and that they follow the rules.
The most popular Financial Intranet features used include:
However, of the above list, the most commonly used feature for financial institutions is Online Forms. While most customers use Online Forms for Human Resources (HR) and Information Technology (IT) requests, such as vacation requests and requests for system access, Financial Institutions take this to a whole other level, integrating forms and approval workflows into their daily tasks.
Samples of intranet forms used by Financial Organizations include:
Intranet Connections’ Online Forms work well for our finance customers because it enables them to create an “approval chain”. When a user submits a form, it can have any number of approval stages and each approval stage can be an individual, group or committee. All approval (and declines) are tracked, and can be printed in the header of PDF documents as a permanent record. You can also include notification stages, where certain parties, such as compliance, are kept informed, but aren’t directly involved in the approval. Our customers who use Online Forms the most submit hundreds of forms each day.
Hospitals, clinics, heath regions and nursing homes focus on providing a high level of patient care and proper employee education critical to improving patient outcomes. Staff need to be trained on best practices, which can either come from the industry or the organization’s internal experts. These are normally reviewed and encapsulated in policies, procedures and guidelines.
The most popular Healthcare Intranet features used by Healthcare Organizations include
Of these, the top intranet software feature used by Healthcare Organizations is Document Management. Healthcare must manage an enormous number of policies and it is not uncommon for Healthcare Organizations to have thousands of documents hosted on the intranet.
Samples of intranet documents used by Healthcare include:
Because adherence to policies and procedures have a direct impact on patient outcomes, healthcare organizations must ensure that all policies and procedures are up to date, approved by experts and communicated to staff. This is accomplished through a number of different features. These are the most heavily used Document Management features by Healthcare Organizations:
While organizations in the same industry tend to use the same features, every organization is unique. With the flexibility of more than 100 features built in to Intranet Connections’ Intranet Software, you can tailor your intranet to meet the individual needs of your organization.
Are you in the healthcare or finance industry and think I missed an important feature? Let us know by contacting us at firstname.lastname@example.org