What does IC do?
We develop an intranet platform and do all the coding for it. It's easily customized, altered, built-upon, and integrated into how you already work.
Who manages the content?
All content is managed by your organization.
How does the free trial work?
To get a trial simply fill out the trial form. You can choose to download the software onto your own web server or get started quickly with our hosted trial. Either way, you can retain 100% of the work you do on the site, any branding, designs, content added. Once you fill out the form, we will be in touch with next steps.
Are custom features available?
We offer an out-of-the-box solution, which is customizable through the front end of the product. Our Advanced design editor, Appbuilder, Form Builder and Custom Code widget allow for very flexible customization. If there are areas within the product which are hardcoded, we take feature enhancement requests which are passed onto our product team.
What does your pricing model look like?
Our pricing is simple and is the most up-front differentiator. On-premise is a one-time licensing fee, meaning there’s no increased costs for growth. Cloud is an annual fee based on the number of users. For actual costs, please request a quote.
How many employee logins can the software accommodate?
Our software is recommended for businesses with between 300 – 5000 employees. However, have clients with as few employees as 50 and as large as 10,000.
What is the best way to contact support?
First, check out our Help Center for step-by-step instructions. If that doesn't have the solution, send an email to firstname.lastname@example.org to open a ticket in our ticketing system. This will be responded to promptly by a member of our Support Team. Our ticketing system allows both you and our Support Team member to track issues reported by your Company to refer to at a later date if need be. Got a critical issue? No problem! Our support team can also be reached by phone between 7am – 5pm Pacific time to assist you should you be experiencing an issue you require assistance with immediately.
Do you offer consulting or other services?
We certainly do! Our intranet comes with a year of unlimited product support and onboarding assistance. If you'd like some more help with the strategy and implementation of your intranet, we have services that include additional 1 on 1 training, launch assist, rollout planning, strategy aligning with business objectives, best practices, mentorship, and more. Request a demo to learn more about how we don't just provide you the tool, we also empower your team with the expertise to build a thriving workplace.