IC Story


We’re driven by the idea that everyone in every workplace should be empowered to thrive. Founded in North Vancouver, the very spirit of the North Shore’s natural history is weaved into our DNA. When we’re not coding, researching business challenges, or brainstorming strategy, you can find us trekking the trails of the North Shore, paddleboarding the Cove, or shredding a bike route on Old Buck. We can see the ski hills from our office, and we can’t imagine it any other way.

We’ve been around since 1999, and like a true 90s baby, we bridge the gap between the newest technology advancements and our people-centric work ethics. We started off in government, and organically evolved our product to be best suited for the Finance and Healthcare industries due to the highly-secure nature of an on-premise intranet.

20 years later, our strategic direction has evolved to better suit the needs of our customers and prospects. We understand that people are what powers successful businesses, so they need to be empowered with the right tools, and clear communication to achieve remarkable results. That’s why we focus on tackling one of the toughest business challenges: internal communication.

Internal communication is one of the most ubiquitous and misunderstood challenges in organizations today. We’d like to live in a world where silos and miscommunication are a distant memory, like dinosaurs, and fax machines. We work really hard every day to make that happen. By eliminating some of the barriers to a more productive and highly engaged workplace, your employees are free to focus on what they do inside the office, so they can enjoy more time out of the office, just like we do.

Our Values


Inspired People, endless possibilities

We Speak


And we work with great people from around the world.

Meet Our Team


We're a team of makers, thinkers, tinkerers, and explorers.
We love to learn, teach and laugh. Most of all, we love to empower people to build thriving workplaces.

Krishtel

HR and Operations

Lover of smooth processes and efficiency, Krishtel’s vivacious spirit permeates through the entire organization when she walks in with her fabulous shoes. With a head for numbers and a heart of gold, this seriorita is a ray of sunshine in grey North Vancouver.

Cam

UX and Design

Cam likes to create things that don't yet exist and making them as beautiful as they are functional. As half of the product team, he's in charge of making sure everyone is having a good time. In his free time he likes to run up mountains, take incredible photos, play with dinosaurs and listen to this american life.

Bender

Floor Manager

IC is Bender’s second career after retiring from being a canine blood donor. He has over 12 years of experience testing floors for durability and comfort. When he’s not managing the floor you may find him playing fetch, checking the recycling bin for cardboard to chew, or napping.

 
 

Kathleen

Business Development

Kathleen loves wine, and that’s the main reason she’s so fun to talk to. Passionate about RuPaul, cooking shows, crossfit, and helping people, she’ll dive right into your biggest workplace challenges to see if we have a solution that’s right for you.

Karen

Operations

Fluent in sarcasm, en ‘n bietjie Afrikaans, this mom of two and wife to one has sailed around Africa, biked over 2000km for charity, and has scientifically proven dogs are superior to cats by being charged by a lion. A fan of quoting obscure references from the ‘A’ team, she “loves it when a plan comes together!”

Caitlin

Marketing

Content strategist, coffee drinker, wine lover, dog mother, list maker. Caitlin thinks front end development is magic and we haven’t told her otherwise. She has a design crush but a business brain and tends to be more wordy than artsy, so she found a great balance writing at IC. When she’s not in the office, she’s in the mountains or with her rescue dog ‘El Doggo’ Diego.

Felipe

Development

Felipe conjurs magic to turn pictures into functional software. He's a kind of person you can always count on. Always open to help and share his knowledge. When he’s not waving his magic wand over his keyboard, he can be found playing the guitar, singing terribly, cheering for the Corinthians, or whipping up a feast in the kitchen.

Matt

Account Executive

Matt makes your work-life easier and your gym-work harder. Peanut butter addict, cottage cheese/hot sauce connoisseur, and lover of a swig of pickle juice, it’s not always about weird food combinations with Matt. Sometimes he likes pizza too.

 
 

Marco

Product Team

Our numbero uno Napoletano, and lover of “a spicy meata balla”, Marco is constantly prototyping new ideas and jumping at the chance to be involved in new projects. Epicenter of the product trajectory here at IC, Marco is in a perpetual tug of war for the IC foosball trophy with Carlos, (although he’s a soccer referee as a side gig so he knows how to swing the results).

Sergio

Development

Sergio loves to get his hands dirty with all kinds of development and systems administration, almost as much as he likes getting everything dirty on a mountain bike. Always one for a story to tell, he embodies the archetype of ‘work hard, play hard’.

Katie

Marketing

Katie is the newest addition to marketing team. She’s passionate about drawing, painting and expressing her creativity through graphic arts. She is fluent in French, loves dinosaurs and has been involved with competitive tap dance since she was three. In her spare time, she enjoys spending time outside and learning about astronomy as one of her hobbies.

Rob

Leadership Team

Adhering to the highest standards of our all six of our core values, Rob is our SPICED King. He’s the one asking how your weekend was and how your kids are doing with genuine interest. When he’s not working on our strategic direction you’ll find him sniping a bar down goal or spending time with his family.

Michael

Marketing

Michael brings over a decade of digital marketing experience to the table that’s beautifully displayed next to his infuser and plant named Bob. Our go-to source for endless knowledge of current tech trends, Michael likes to fix stuff, connect technologies and make marketing tactics more efficient. Most of all, he likes to send a lot of email.

 
 

Davi

Development

Davi has an MSc in computational geometry, so when he’s not drawing shapes or building proverbial bridges between humans and computers, he likes to dabble in musical, dawdle in coffee shops, and dally in mountains.

Diego

Security

As security manager with a specialty in roofing, Diego is friend of most anyone with treats and foe of those who carry mail, nothing gets slipped past this furensic officer. With a ruff past growing up smuggling sticks on the beaches of Mexico, he mostly works from home on stress leave.

Houman

Development

Currently working towards a Computer Systems Technology Diploma at BCIT, Houman is the newest member to the dev team but you wouldn’t know it with how quickly he’s learned the software. People like him because he is polite and rarely late (anchorman reference). This serves him well as he likes to politely inform dev when he finds bugs in their code.

Chris

Service Team

Chris has a knack for getting to the source of a problem and a hankering to fix it! When he’s not meticulously searching for a proverbial needle in a haystack, he’s off somewhere playing sports in the mountains.

Marcelo

Operations

Ringleader of genius concepts, Marcelo balances many important responsibilities including HR, sales, finance, leadership, and two wonderful and sassy kids. With a love of pushing the team out of our comfort zone towards strategic direction, this Brazilian hugger is our resident visionary.

Laurie

Service Team

Laurie leads the service team with a drive more powerful than her BMW Sertão. With a love of problem solving and a passion for helping people, she feels at home here at IC flexing her management muscle and keeping the service team in line. Line dance that is, as they often are found dancing to DJ Karl’s Friday afternoon beats.

 
 

Cody

Coder

4 years old. Already stole your girl. He’s the head honcho in the dev area, always checking under everyone’s desks to make sure they are working hard and delivering treats at his command. When he’s not overseeing the dev floor, he’s showing off his handsome curls and being a good boy.

Carlos

Development

Torn between his respect for but loathing of facebook, Carlos looks like a tough guy, but deep down he has a lot of love in his heart. He designs architectural solutions for technical problems. Known for his brutal honesty (his ex girlfriends will confirm), Carlos is a perfectionist and demands the rest of us to keep up.

Karl

Service Team

Fondly known as the office ‘nice guy’, DJ Karl, or IC whisperer, Karl is a master troubleshooter. When he’s not setting up cloud servers or fixing code, he’s typically found jamming out at his desk, singing, or sharing snacks. It’s good he found his passion in tech support instead of politics as he openly accepts bribery with beer, yoga retreats, and a night out.

Ellie

Marketing

Ellie is a virtual michelangelo, but her genius spreads beyond creating beautiful designs. With an infatuation of simplicity and perfectionist eye, she’s a powerhouse of creativity. When she’s not making masterpieces, she’s with her 5 year old prodigy who she won't let us recruit yet despite our persistent requests.

Calvin

Development

Calvin very clever and humorous. Empowering the team with joy, coffee, and constructive conversations. Passionate about coding, graphic t-shirts and science coffee. Don't let his bellowing laugh and mustache twirling throw you off, he's one of the good guys.

 
 

Nikolai

Development

Nicolae has a wonderful way with words of fatherly wisdom that warms the heart. He brings the same care and thoughtfulness to his work. Need some advice, a confidence boost, or a bug fixed in your code? Yep Nikolai does it all.

You

Your Department

Leandro

Development

Leandro is passionate about martial arts and is currently working towards drinking 500 different beers by the end of the year. Contrary to what that previous sentence insinuates, he is a very calm person. He’s known for his kind words, and contagious laugh.

Tabish

Service Team

With a diploma in international business, a degree in computer science, and a certificate in Information Storage Management, Tabish is a perpetual learner which makes him an exceptional root cause analytic. When he’s not investigating a problem, you’ll find him deep in a VR mission, kicking around a soccer ball, or cheering on a FIFA game.

Michelle

Service Team

Lover of a good verbal ‘light bulb’ moment, Michelle has been helping customers at IC for over 6 years. Our resident world of warcraft expert, Michelle is a ‘priest’ (healer) both online and on the phone. A self described ‘jack of all trades’ when Michelle isn’t at work or gaming, you’ll find her playing one of her 400+ boardgames.

Ana

Account Executive

When she's not off discovering some far away land, Ana likes to come up with creative solutions to workplace challenges, and help organizations identify and improve their internal communications strategies. Originally from Iran, she grew up with the other ESL kids in Vancouver and learned to perfect the art of salsa dancing.

 
 

Paul

Development

Paul has the determination of a champion. He brings it both to the development of our software, and to whatever cycling, triathlon or running race he’s in this weekend. When he’s not exercising or parenting teenagers, he enjoys watching movies and tv shows, or reading books and graphic novels with a science fiction slant.

Pelu

Chief Greeting Officer

Pelu maintains the utmost standards of caring, learning, integrity and respect. When she’s not running barketing meetings or fetching doguments, she does rounds in the office to say hello to everyone and make them feel valued.

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